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Vishnu Balachandran

Vishnu Balachandran

Technical Consultant · Engineering Leader · Technical Architect · Staff Engineer

Technical Consultant and Java technical expert with 8+ years building resilient banking and fintech platforms.

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Previously at ZafinWay.comUdaan.comSunTec Business SolutionsFlyTxt Mobile Solutions

I started as a software engineer at FlyTxt in 2018, chasing down the slow paths in a telecom CRM platform line by line. Eight years later that same instinct, find what is actually broken and fix the real cause, is what let me architect the pricing and billing engine a bank's deal desk runs on every single day.

Most of that time I have built event-driven, Kafka-based systems in Java and Spring Boot that have to be right, not just fast: Zafin's Corporate Pricing Engine prices and bills 2M+ transactions a day at sub-second latency. Way.com's API gateway held up under 5M+ daily requests at 99.95 percent uptime. A profiling pass at FlyTxt cut one platform latency 10x. I have led teams of 10 to 30 engineers through work like this: code review, mentorship, a Spring Boot upgrade across 20+ microservices that cleared 15+ CVEs. An architecture only holds if the team building it does too.

The last couple of years pulled me into AI engineering the same way banking once pulled me into correctness. At Zafin I built an OpenAI-powered Pricing and Billing Copilot: a chatbot with PyTorch-based self-training on the questions people actually ask that cut L1 support resolution time in half. This site runs the same instinct on itself: a RAG pipeline over Hugging Face and NVIDIA models powers the AI Assistant you can talk to right here, grounded in what is actually written on this site, not a guess.

Outside the day job I still build and ship things end to end. This portfolio, its admin backend, its courses, and its chatbot are one project. Temple Accounts and Billing, a small offline billing app I built for temples, now sold here as a downloadable product, is another. If you are trying to get a system like any of these right, that is the kind of problem I like best. Get in touch.

  • Microservices architecture
  • Event-driven architecture
  • Kafka
  • Apache NiFi
Distributed Systems & Event Streaming Expert

Built Way.com's API gateway for 5M+ daily requests at 99.95% availability, with Resilience4j, Redis, and Spring Cloud Gateway. At Zafin a Kafka-partitioned delta-processing ETL cut data-load time by 60%.

  • Microservices architecture
  • Event-driven architecture
  • Kafka
  • Apache NiFi
  • Elasticsearch
  • DDD / CQRS / Clean Architecture
  • System design
  • Design patterns (GoF)
  • API Gateway
  • PyTorch
  • Hugging Face
  • OpenAI API
  • Anthropic Claude API
GenAI & LLM Engineering Advanced

Built Zafins AI-powered Pricing and Billing Copilot: a PyTorch-based chatbot that self-trains on past queries and the answers that resolved them, cutting L1 support resolution time 50%. Also designed this sites own RAG pipeline, embedding its content with NVIDIA and Hugging Face models so its AI Assistant answers grounded in real site content.

  • PyTorch
  • Hugging Face
  • OpenAI API
  • Anthropic Claude API
  • NVIDIA API
  • RAG pipelines
  • Vector databases (pgvector/Pinecone/Weaviate)
  • LangChain4j
  • LangGraph
  • AutoGen
  • CrewAI
  • FastAPI
  • SSE streaming
  • MLOps (MLflow/SageMaker/Kubeflow)
  • Java 21
  • Kotlin
  • Spring Boot
  • Spring Cloud
Languages & Frameworks Expert

Upgraded Spring Boot across 20+ microservices and eliminated 15+ CVEs. At FlyTxt, JProfiler and Hibernate tuning delivered a 10x latency reduction on the serving path.

  • Java 21
  • Kotlin
  • Spring Boot
  • Spring Cloud
  • Spring Batch
  • Spring Data JPA
  • Hibernate
  • Resilience4j
  • Netflix OSS
  • Pricing engines
  • Billing & invoicing
  • Deal & arrangement management
  • Profitability analysis
Domain: Banking & Fintech Expert

Zafin's Corporate Pricing Engine prices and bills 2M+ transactions a day at sub-second latency. I was technical SPOC for Deal Manager's first production go-live at ING Bank, at 99.9% uptime on day one.

  • Pricing engines
  • Billing & invoicing
  • Deal & arrangement management
  • Profitability analysis
  • AUM calculations
  • Portfolio & custody operations
  • Technical leadership
  • Engineer mentorship
  • Stakeholder & executive communication
  • Agile / Scrum
Leadership & Mentorship Expert

Mentored 10+ engineers at Zafin; SOLID and CQRS adoption cut defect leakage 40%. At Way.com I led 30+ features and pulled feature time-to-market from 6 weeks to 3.

  • Technical leadership
  • Engineer mentorship
  • Stakeholder & executive communication
  • Agile / Scrum
  • Cross-functional team leadership (10-30+ engineers)
  • Azure AKS
  • AWS EC2
  • AWS EKS
  • AWS S3
Cloud & Containers Advanced

Automated AWS/EKS deployments at SunTec, cutting manual effort 80%. At Udaan I ran the API gateway on Azure with Resilience4j, dropping P99 latency 35%.

  • Azure AKS
  • AWS EC2
  • AWS EKS
  • AWS S3
  • Docker
  • Kubernetes
  • Azure DevOps
  • GitHub Actions
  • Jenkins
  • ArgoCD
Delivery & Observability Advanced

Canary releases, A/B tests, and feature flags at Udaan cut deployment incidents 70% and doubled release velocity. Prometheus, Thanos, and Grafana brought MTTD from 15 minutes to under 3.

  • Azure DevOps
  • GitHub Actions
  • Jenkins
  • ArgoCD
  • CI/CD & GitOps
  • Prometheus / Grafana / ELK
  • PostgreSQL
  • Azure FlexiDB
  • CrunchyDB
  • Oracle
Databases & Caching Advanced

PostgreSQL is the system of record behind Zafin's event-driven pricing engine at 2M+ transactions a day. Redis caches Way.com's 5M+ daily-request gateway; Ignite Cache backs SunTec's streaming billing and payments.

  • PostgreSQL
  • Azure FlexiDB
  • CrunchyDB
  • Oracle
  • MySQL
  • MongoDB
  • Azure CosmosDB
  • Redis
  • Ignite Cache
  • Claude Code / Cursor / Codex
  • Model Context Protocol (MCP)
  • Architecture docs as RAG context
  • CLAUDE.md / AGENTS.md rule files
AI-Assisted & Agentic Engineering Advanced

Built Zafin's AI Pricing & Billing Copilot, cutting L1 resolution time by 50%. It sits on the live pricing and billing platform, not a side demo.

  • Claude Code / Cursor / Codex
  • Model Context Protocol (MCP)
  • Architecture docs as RAG context
  • CLAUDE.md / AGENTS.md rule files
  • Context & prompt engineering
  • AI-assisted code review
  • REST API design
  • GraphQL API layer design
  • Temporal.io workflow orchestration
  • React
Integration, Workflow & Frontend Proficient

Shipped 30+ Way.com features and partner integrations — Amazon, getUpside, FuelRewards, Travelers, Cure — adding $1M+ incremental ARR. Client teams consume those through the REST and GraphQL APIs I designed.

  • REST API design
  • GraphQL API layer design
  • Temporal.io workflow orchestration
  • React
  • TypeScript

From the same work I do for clients

The courses below teach the same patterns I use on real banking and fintech systems, distilled into something you can work through on your own. If your problem is more specific than a course can cover, that's what 1:1 consultancy is for.

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