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How we prepare Shopify for BFCM

Nov 20, 2025 Shopify Engineering System DesignCloud

Kyle Petroski and Matthew Frail's inside look at the nine months of capacity planning, chaos engineering, and load testing at 150% of projected peak that goes into Shopify surviving Black Friday/Cyber Monday, a weekend that hit 489 million requests per minute across 90 petabytes of data in 2025. What stands out is the organizational structure as much as the technical one: capacity planning, infrastructure roadmap, and readiness testing run as three parallel tracks for most of a year. A good reminder that scaling for a known traffic spike is a program, not a sprint right before the event.

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